YOUR RIGHTS TO CANCEL AN ORDER
You have the right to cancel your order at any time prior to despatch and we will refund your payment in full.
YOUR RIGHTS TO RETURN GOODS
After despatch of the goods you have the following rights:-
If, for any reason, you are not satisfied with the goods you have received you have the right to a full refund including any postage and packing charges we have levied. Please return the goods to the Sales Officer who will arrange for a full refund to be made. We will refund your payment within 14 days of receipt of the returned items. You are responsible for the cost of returning the items to us and this must be done by Registered Post.
If you find any item to be faulty please contact the Sales Officer before returning it. If the goods are faulty and are returned to us for replacement or refund we will also refund the cost of posting the item back to us.